By Service Team
Date of Creation: 2019-12-03
Last Update: 2026-07-29
To open Web Manager, double-click the icon:
A page will offer to open the licence manager. You can cancel this for now and complete the configuration. You can come back to the License Management page at any time.
You will see the page below:
The two indicators for the SC HomeWork HUB Server and the SC HomeWork WEB Server will initially appear in gray. After the configuration is completed, these indicators will turn green to show that the servers are running and ready to connect the students from inside the school network and from the Web using the school's public IP.
If for any reason the indicators remain gray or turn red, there is a problem that must be resolved.
To configure Web Manager, open the configuration panel: 
Change Port: 80
To connect from the Public IP, the default TCP port on the local IP (Windows Server Hosting Web Manager) is 80.
If this port is unavailable, you can select a random port, such as 8080, to replace it.
The new port will show on the Change Port button:
When replacing TCP port 80 with another, the redirection from the public IP will need to include the replacing port.
Support for Web apps
Always check this box to give access from your public IP to Teacher and Student SmartClass Web Apps.
Run as Windows Service
Select this one if you would like to run the Windows Server without a user signed in. Only set the Run as Windows Service once all is setup correctly and the license is applied.
It will show up in the service list under the Name HOMEWORK:
Server PC Name
The WEB Manager uses this information to understand the location of the SmartClass database.
The server identification panel is shown below:
You need to select "Use dedicated server for storage of Database and Medis Files" as below
The server PC name is the network path to reach the shared folder SmartClass-Server hosted on your Windows Server or NAS.
We recommend using a hidden folder ($) when the parent forlder is shared.
Save and restart Web Manager, before the next steps.
After restarting, the two indicators for the SC HomeWork MAD Server (HUB Server) and the SC HomeWork WEB Server will initially be shown as green, indicating that the servers are running and are available to connect SC apps on the network and from the web.
If they are still gray, please Contact us. We will help you find what is the issue.
Note: the format for the path information is abbreviated. Do not enter the “\\” characters in front of the server name, and do not include “Smartclass-Server” as part of the path information. File names should not include SPACES. An example path is:
<server-name>\<hidden-high-level-folder-name$>
If you will be linking the SmartClass users with your school’s LDAP Directory, the path must include an \LDAP folder parent for the SmartClass-Server folder.
<server-name>\<hidden-high-level-folder-name$>\LDAP
License Management
Click on the License management buton to open the folowing page:
The Web manager license is managed via the Internet. You will need to fill out the form and submit it.
Number of HUB Students: Enter the number of students included in your order. If you are not sure enter 1. We will adjust it accordingly to your order.
If SmartClass content was bought with Web Manager, we will also include it in the license.
Note: the status of the license is currently shown as License Not Validated. When the SmartClass WEB Manager software is first installed, you have a 30-day grace period where everything is functional.
The license request should be completed rapidly to allow time for the request to be addressed by the Robotel Service Team. You must complete the left side of this form (red fields are mandatory), with the end-user information. And then click on the Submit button. This license request is electronically submitted to Robotel.
After submitting your request, you will see "Pending Approval"
We will approve the license within 2 working days. If you don't see the approval contact your SmartClass representative or the Robotel Service Team.
Once the license is approved, restart Web Manager; you will see Licensed Version on the main page:
And in the license management page:
The Windows Server hosting Web Manager must run and be logged in with Web Manager running 24/7 to grant access to the local and web SC apps.
When the Web Manager is configured to run as a service, you do not need to have a user session opened for teachers and students to connect.
This option is not available for Web Manager.
Firewall exceptions: You will see many firewall exception requests during the installation and configuration of Web Manager. You must allow all exceptions for the Private or Domain network. Do not set the Network to a Public network, as you may encunter communication problems between SmartClass Apps.
Contact us if you would like more information.