By Service Team
Date of Creation: 2020-03-17
Last Update: 2026-07-14
If you have SmartClass Hub installed on your Teacher PC outside the Lab, you may need to conect it to the SmartClass Cloud or to your local school database.
As shown below, there is an Offline connection status indicator, (grey circle).
Connection Configuration
To view the connection configuration, click on the Online or the Offline label beside. This panel will open:
School-Hosted Database
If the database is school-hosted, you will require an IP Address or the hst name for local access to the School Server.
If your school as a Web Manager, you will require athe public IP Address and port for remote access to it. This information is normally provided by your IT staff.
If you don't have a Web Manager leave the second line empty.
Click on Save. If the Online with green token shows, you can log in with your credentials.
Cloud-Hosted Database
If the database is cloud-hosted, you will need to provide the name of the SmartClass Cloud Server in the School Server field, including the double hashtag (##). The second field will disappear. Again, this information is normally provided by your IT staff or system administrator
Click on Save. If the Online with green token shows, you can log in with your credentials.
Use Web App
Selecting the Use Web App check box will relace the traditional installed Hub apps with the SmartClass Web Apps in the EDGE web browser. You will be asked to restart the apps to open Edge with the SmartClass app in a tab.
You switch between the 2 apps as you wish.
Note: If the Online connection status indicator is not green, and shows Offline, please contact your system administrator, as you will not be able to connect.
Contact us if you would like more information.