What if my students' recordings are stopping automatically?

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Authored by: Pierre Emond
Creation date: 2020-09-15
Revision date: 2025-12-22

We have set a 20-minute maximum recording time for audio answers and 10 minutes for video answers.

This is to make sure all recordings will be saved in all situations.

The 10-minute video recording for student is the same for all SmartClass Web Access apps.

For video recordings using installed SmartClass Apps, it is possible that the recording will stop before the 10-minute limit.

For example, when recording:

- With a Windows Laptop using the webcam, with a resolution of 720P and 30 frames per second, it will stop at 10 minutes.

-With a Samsung S21, the video will record only for 2:40, because of the high resolution of the front webcam.

-With an older model of iPad, it will stop after 2:20, due to the device limitations.

Results will vary according to the device's configuration, memory usage and quality of video file created.

For audio recordings, it will stop recording after 20 minutes. It can be limited to a shorter time if the internal memory of the device is full.

When students are recording an audio or video answer, the recording will stop when the maximum time as been reached.