SmartClass firewall exceptions

Make sure that the needed firewall and anti-virus exceptions are created to run SmartClass teacher, student and Managers apps.

When installing any SmartClass apps, the Windows Firewall will ask you to create some exceptions and accept all of them.

Check all the types of networks the computers can be connected to (Private, Public, Domain).

If the firewall doesn't ask for exceptions, you may need to add them manually.

The following SmartClass executable files should be permitted to go through the firewall on computers and your network for our installed apps.

SC Teacher LIVE+HUB

• In Folder C:\SmartClass-Teacher
  • SmartClass-Server.exe
  • SmartClass-Teacher.EXE
• In Folder C:\SmartClass-Teacher\Media-Teacher  
  • SC_Teacher_Server.exe
  • SCadpcm.EXE
  • SmartClass-WebServer.EXE
  • xdh_1_xrb_app_01_0.exe
  • xdh_1_xrb_app_03_1.exe
  • xdh_1_xrb_app_auto.exe
• In Folder C:\SmartClass-Teacher\Host-Guest
  • SmartClass-HostGuest.EXE

• In Folder C:\SmartClass-Teacher-MAD\Media-Teacher\xrb_hub, \xrb_hub2, \xrb_hub3
  • C:\SmartClass-Teacher-MAD\Media-Teacher\xrb_hub

SC Teacher HUB 

• In Folder C:\SmartClass-Teacher-MAD
  • SmartClass-Server.EXE

• In Folder C:\SmartClass-Teacher\Media-Teacher  
  • SC_Teacher_Server.exe
  • SCadpcm.EXE
  • SmartClass-WebServer.EXE
  • xdh_1_xrb_app_01_0.exe
  • xdh_1_xrb_app_03_1.exe
  • xdh_1_xrb_app_auto.exe
  • xdh_1_xrb_app_01_0_AX.exe
  • SC_Database_Guardian.exe
• In Folder C:\SmartClass-Teacher-MAD\Media-Teacher\xrb_hub
  • C:\SmartClass-Teacher-MAD\Media-Teacher\xrb_hub

SC Student (Windows) 

• In Folder C:\SmartClass-Student
  • SmartClass-Student.EXE
• In Folder C:\SmartClass-Student\Media-Student
  • xdh_1_xrb_app_02_0.exe
  • xdh_1_xrb_app_03_1.exe
  • xdh_1_xrb_app.exe
• In Folder C:\SmartClass-Student-MAD\Media-Student\xrb_hub \xrb_hub2, \xrb_hub3
  • C:\SmartClass-Student-MAD\Media-Student\xrb_hub 

SC AIR Student AIR-PLUS Student(Windows) 

• In folder C:\SmartClass-Student-AIR(-PLUS)\AIR-Student\
  • C:\SmartClass-Student-AIR(-PLUS)\AIR-Student\SmartClass-Student-AIR.exe
  • C:\SmartClass-Student-AIR(-PLUS)\AIR-Student\SCkeyboard.exe
  • C:\SmartClass-Student-AIR-PLUS\AIR-Student\AAA-MAD\SmartClass-Student-AIR-MAD.exe

SC Web Manager

• In folder C:\SmartClass-WEB-Manager
  • SmartClass-WEB-Manager.EXE
• In folder C:\SmartClass-WEB-Manager\Media-Teacher
  • SC_Teacher_Server.exe
  • SmartClass-HTTP-WebServer.EXE
  • SmartClass-WebServer.EXE
  • xdh_1_xrb_app_01_0.exe
  • xdh_1_xrb_app_03_1.exe
  • xdh_1_xrb_app_auto.exe
  • SC_Database_Guardian.exe

SC BYOD Manager

• C:\SmartClass-BYD-Manager\SmartClass-BYD-Manager.exe
• In folder C:\SmartClass-WEB-Manager\Media-Teacher
  • SC_Teacher_Server.exe
  • SmartClass-HTTP-WebServer.EXE
  • SmartClass-WebServer.EXE
  • xdh_1_xrb_app_01_0.exe
  • xdh_1_xrb_app_03_1.exe
  • xdh_1_xrb_app_auto.exe
  • SC_Database_Guardian.exe

SC BYOD Student (Windows) 

• In Folder C:\SmartClass-Student
  • SmartClass-Student.EXE
• In Folder C:\SmartClass-Student\Media-Student
  • xdh_1_xrb_app_02_0.exe
  • xdh_1_xrb_app_03_1.exe
  • xdh_1_xrb_app.exe
• In Folder C:\SmartClass-Student-MAD\Media-Student\xrb_hub \xrb_hub2, \xrb_hub3
  • C:\SmartClass-Student-MAD\Media-Student\xrb_hub 

These firewall or anti-virus exceptions can be created by your IT department.

They can be applied to individual files, and/or to complete folders.

Only an administrator user can create them.  

Local Windows users won't have the needed credentials to create these exceptions. 

See this article for more information on ports needed for SmartClass
https://faq.robotel.com/knowledge/list-of-ports-tcp-that-must-remain-enable-for-communication